I have taken my dogs to Laura at Grooming Finesse for a long tome. She is amazing!!! I have lived in this area for a very long time and NEVER found any one including Barkley's that could come close to the expertice I have experienced at Grooming Finesse. It is obvious that the negative rating given to her is out of jealousy and spite! As this mention of Barkley's proves!!! Grow up. Any one who knows animals knows that some are easy to deal with and some must be restrained and corrected to control their behavior. The bitches that give birth must do the same to control their puppies. This is normal. If Laura were treating the dogs in a bad way why would she groom right in the public eye??? Give her the respect that she deserves. She is a wonderful person and a fantastic groomer and I recommend her HIGHLY.. Thank you