""maintaining focus on Customer Relations Management"
What a bunch of hoo-ha. I will be more impressed with your management skills if you will get the "customer service" department at your company to respond to one of the three emails I have sent to them in the last 11 days. I will be happy to amend this message or re-post if my concerns regarding my order are addressed.
Signed, A dissatisfied customer of Megafitness."
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