 Profile
Nationwide Home Warranty: Industry Award-Winning Leader
Nationwide Home Warranty is one of the leading home warranty providers
in the United States. Nationwide Home Warranty professionals are
committed to providing the most reliable home warranty programs in the
country. Nationwide Home Warranty’s main goal is customer satisfaction.
Nationwide Home Warranty recently achieved that goal. Nationwide Home
Warranty received the 2007-2008 Customer Care Award from National
Research Corporation, a leading market research firm. The award was
presented as a result of a consumer survey, ranking home warranties
with the highest member satisfaction in the country.
"Our employees work hard to listen and get answers for our members. And
this award is proof that we're focusing on the right things," said
Nationwide Home Warranty President and CEO James Porter. "Our 97
percent client retention rate and our history of service awards are
testament to our team's customer service focus. We're very proud that
our National Home Warranty coverage is receiving a countrywide award."
Nationwide Home Warranty employs more than 15,000 licensed, screened
service technicians in all 50 states, and conducts background checks on
each employee, ensuring complete customer satisfaction, as these
testimonials attest:
• “I am a firm believer of home warranties as great
investments now that I have a Nationwide Home Warranty. It is tough to
find honest people to make repairs, but I can rest comfortably knowing
Nationwide Home Warranty has the job covered. Their contractor network
is first-class and extremely professional.”
• “It wasn’t long after I closed on my house that my
first repair issue arose. I called Nationwide Home Warranty
immediately, and they were right on it. Nationwide Home Warranty kept
me informed of the progress until the job was complete. Nationwide Home
Warranty was here to take the stress and frustration away.”
• “When my garbage disposal finally gave up,
Nationwide Home Warranty was there to replace it the very next day!”
• “I was lucky I had a warranty from Nationwide Home
Warranty. The replacement cost on my central AC units was $50 instead
of over $1500!”
• “When my heater broke down in the dead of winter I
was worried, but with Nationwide Home Warranty, it was repaired the
next day. Thank you for handling my claim in a timely manner.”
In today’s tough economic times, it isn’t enough to have homeowner’s
insurance only. Nationwide Home Warranty provides repairs or
replacements for items that break down through normal wear and tear.
Homeowner’s insurance is hazard insurance that only covers items
damaged in fires or by water, wind, or other covered events.
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