 Profile
VANESSA A HOBBS
1300 GARLAND
TEXARKANA, AR 71854
(870) 773-7979
(903) 701-0748 ( Cell )
vahobbs4@hotmail.com
Career Objective
I am looking for a secretarial/admin. asst position or some sort of position with dispatching involved that will use my skills, as well as my knowledge with the several computers programs I have knowledge of.
Work History
May 02, 2006 - Jun 01, 2007 Mike Olsen Real Estate - Galveston, Tx
Admin Asst/Rental Agent
I answered phones, Did Data Entry, Rented Beachfront Houses, Typing, Filing. Heavy Customer Service, and Switchboard. Worked for them until Mr. Olsen passed away and the company closed.
Feb 20, 2005 - Apr 21, 2006 Milsteads Automotive - Spring, Texas
Admin. Asst
A/R, A/P, Heavy Phones, Switchboard, Customer Service, Typing, Dispatching, Data Entry.
Dec 10, 2001 - Jan 17, 2005 Vernon Brown Rigging - Alvin, Texas
Site Secretary
Our company traveled within the U.S setting up and tearing down stages for large venues (Concerts: Garth Brooks, Super Bowl,etc) It was my job to make all the travel and hotel reservations for all the crews coming into that town. I handled all per diems for crews. I handled all invoicing for stage builds and tear downs. A/P, A/R, heavy phones
Mar 02, 1995 - Dec 05, 2001 Milsteads Automotive - Spring, Texas
Lead Dispatcher and Secretary
I was the lead dispatcher for the automotive department of this company. I handled all calls from the public as well as auto clubs calls (AAA, Cross Country), I then typed into the wreckers auto tracker machines what kind of service they were to perform. I also handled all training of new dispatchers hired after me. I handled all charge backs to the auto clubs.
Education
Aug 1973 - Dec 1977 Conroe High - Conroe, Texas
Education Level: High School Diploma/GED
Major: General
GPA: 3.0
Graduated: Yes
Training
Apr 02, 1982 - Jan 07, 1983 Columbia Broadcasting
Broadcasting Degree for Radio
I learned and got my license to be a radio broadcastor
Status: Completed
Occupational Experience
Switchboard Operators, Including Answering Service ( 4 yrs 0 mos )1. Date stamps and files messages. 3 to 4 years
2. Greets caller, furnishes information to caller or visitor, and relays calls. 3 to 4 years
3. Keeps records of calls placed and charges incurred, if any. 3 to 4 years
4. Operates communication system, such as telephone, switchboard, intercom, two-way radio, or public address. 3 to 4 years
5. Performs clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail. 3 to 4 years
6. Places telephone calls as instructed. 3 to 4 years
7. Receives visitors and obtains name and nature of business. 3 to 4 years
8. Records messages, suggesting rewording for clarity and conciseness. 3 to 4 years
9. Relays and routes messages. 3 to 4 years
Receptionists and Information Clerks ( 10 yrs 0 mos )
1. Analyzes data to determine answer to customer or public inquiry. 10 to 14 years
2. Answers telephone to schedule future appointments, provide information, or forward call. 10 to 14 years
3. Calculates and quotes rates for tours, stocks, insurance policies, and other products and services. 10 to 14 years
4. Collects and distributes messages for employees of organization. 10 to 14 years
5. Conducts tours or delivers talks describing features of public facility, such as historic site or national park. 10 to 14 years
6. Enrolls individuals to participate in programs, prepares lists, and notifies individuals of acceptance in programs, and arranges and schedules space and equipment for participants. 10 to 14 years
7. Files and maintains records. 10 to 14 years
8. Greets persons entering establishment, determines nature and purpose of visit, and directs visitor to specific destination, or answers questions and provides information. 10 to 14 years
9. Hears and resolves complaints from customers and public. 10 to 14 years
10. Monitors facility to ensure compliance with regulations. 10 to 14 years
11. Operates telephone switchboard to receive incoming calls. 10 to 14 years
12. Performs duties such as taking care of plants and straightening magazines to maintain lobby or reception area. 10 to 14 years
13. Provides information to public concerning available land leases, land classification, or mineral resources. 10 to 14 years
14. Provides information to public regarding tours, classes, workshops, and other programs. 10 to 14 years
15. Receives payment and records receipts for services. 10 to 14 years
16. Records, compiles, enters, and retrieves information, by hand or using computer. 10 to 14 years
17. Registers visitors of public facility, such as national park or military base, collects fees, explains regulations, and assigns sites. 10 to 14 years
18. Transmits information or documents to customer, using computer, mail, or facsimile. 10 to 14 years
19. Types memos, correspondence, travel vouchers, or other documents. 10 to 14 years
Dispatchers, Except Police, Fire, and Ambulance ( 5 yrs 6 mos )
Office Clerks, General ( 10 yrs 0 mos )
1. Answers telephone, responds to requests, delivers messages, and runs errands. 10 to 14 years
2. Collects, counts, and disburses money, completes banking transactions, and processes payroll. 10 to 14 years
3. Communicates with customers, employees, and other individuals to disseminate or explain information. 10 to 14 years
4. Compiles, copies, sorts, and files records of office activities, business transactions, and other activities. 10 to 14 years
5. Completes and mails bills, contracts, policies, invoices, or checks. 10 to 14 years
6. Completes work schedules and arranges appointments for staff and students. 10 to 14 years
7. Computes, records, and proofreads data and other information, such as records or reports. 10 to 14 years
8. Operates office machines, such as photocopier, telecopier, and personal computer. 10 to 14 years
9. Orders materials, supplies, and services, and completes records and reports. 10 to 14 years
10. Reviews files, records, and other documents to obtain information to respond to requests. 10 to 14 years
11. Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other materials. 10 to 14 years
12. Transcribes dictation and composes and types letters and other correspondence, using typewriter or computer. 10 to 14 years
Summary of Qualifications
I know several software programs: Excel, Peachtree, Access,PowerPoint
Quicken, Works, Word, Paint Works
I can type 55 wpm, I can 10-Key by touch, I can handled PBX, or heavy telephone work, I deal well with Customer Service.
Language Skills
English
References
Sheila Allison
Friend
Insurance
(832) 261-2058
Chris Barnhill
Friend
Carpenter
(713) 715-5018
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